sTILL GOT A QUESTIONS? 

frequently asked questions

BRAND EXCLUSIVE

We usually start  afresh so that every client has a brand logo built with a strong strategy. To ensure that you leave with a carefully crafted design to represent your values and aligned with the other brand asset we create. Difficult to do with an old logo.

To make a big impact, you need more than just a logo. However, I also understand that some budgets are smaller than others. I do my best to support everyone by offering the brand essential service, these design products vary and will be available for purchase shortly. 

Simple stress-free online payment method. I understand that hiring a designer is a large investment. Therefore I ask for 50% deposit to secure your brand project in my client calendar. The next instalment is 25% this is payable once the Strategy is completed. The last instalment is the remainder of the quote plus any extra outstanding chargers that occurred within the project. 

I usually work with two clients every six to eight weeks. So I don’t take on more than I can handle and am available and focused on your project. Therefore waiting times can vary throughout the year currently available to take on new clients! I work on a first come first serve bases and will secure your project in my client calendar once contract signed, and the deposit has been paid.

A round of revision can include more than one single edit or change. However, the changes you want to make need to be made clear within the feedback phase.

I include 2-3 rounds of revision in two different sections. Brand strategy and another 2 -3 revision rounds when designing your visual  work.

Yes, you can include more revisions within the project that what i provide, it will be at an extra cost of £200 per revision. Plus effect the estimated deadline for the project. 

Have a discovery call with me, once that’s done and you would like to work with me you’ll be sent a proposal, contract, and deposit. Once all three have been read signed and paid we can start your brand project on the specified date within contract.

The service cost £1500

This project takes four to six weeks however this is just a guide and projects can run longer depending on the clients availability for calls and feedback. 

BRAND Essentials

The brand design shop will be designed so you can mix and match any of the digital designs you wish to use. 

Yes all logo designs will be customisable for you to edit and change your name. Make sure you what editing software you need in order to make these changes. 

Easy online payment.  

You should receive the download link within the confirmation email, if this is not the case do wait 24 hours before contacting.  

The Digital Brand Shop will have a range of design for you to choice from at varying prices starting from £10.

Launch date of this shop is to TBC.

You want to launch your small online business, and need a brand design in place…like yesterday. Plus your not ready to invest three figures on your brand identity yet! 

 

You have little to none graphic design skills and need brand design element that will keep consistent and professional across multiple social media platforms and website. 

general

Nope, it’s a chance for you to decide whether or not you would like to work with me. I’ll also be evaluating that  I can be the right designer for you too. But really it a chance to get to know each o

It’s a 20-minute chat to talk about your business and brand issues and further questions you have about my services.

Well, first of all, you need to get in contact, I work on a first come first serve bases. As soon as we have had a discovery call and you read the proposal, contract and signed it and paid the deposit your project is secured within my calendar!

I may not be the right designer for you here are a few things to think about before you book one.
Make sure you like the style of the designer you pick.
Make sure you find a designer who will take the time to understand the ins and outs of your business.
Make sure they include brand strategy, not just mood boards.
Bonus: Choose someone who already knows what your going through!.

I’m happy to book your brand project two to four months in advanced as long as signed a contract and  paid the deposit in full. 

My pricing reflects the value of my work. I cannot offer you a lower rate. That’s why I have included the essential option to help those with smaller budgets.

Brand Essentials: No, do to the nature of the product – no refunds on downloadable files.

 

Brand Exclusive: The deposit is not refundable.
*Depending on the time scale on when you cancel the project you may have to pay a percentage on top that matches the amount of work completed.